COVID-19 Update to Members

The safety of our members and employees is our top priority amid concerns about the spread of coronavirus (COVID-19). Citizens Community Credit Union is temporarily suspending lobby service in our branches starting Monday, March 23, 2020. In addition, our Hy-Vee (Fort Dodge) location will be closed during this time. 

 

How can you access your money?

  • Drive-up windows will continue to remain open during regular hours in Fort Dodge (Main Office), Algona, Estherville and Storm Lake. 
  • Appointments for in-person service may be available at some locations. Please contact your local branch during regular business hours for availability.
  • Night Deposits* available at all OPEN locations (not available at Hy-Vee and Belmond locations)
  • ATMs* click here to find surcharge-free ATM locations nationwide
  • Online Banking* or Mobile Banking App– You can transfer funds, pay bills, deposit checks via mobile phone and more. 
  • Personal Automated Teller (PAT)*– Call PAT at (800)-441-3228 to make balance inquiries, transfer funds, make loan payments and more.

*Services available 24/7

 

Safety and Soundness

No matter what, your money is safe. Citizens Community Credit Union remains financially strong, and we are fully committed to continuing to meet your financial needs. All deposits are federally insured by the National Credit Union Administration (NCUA) for up to $250,000. Like the FDIC’s Deposit Insurance Fund, the National Credit Union Share Insurance Fund (NCUSIF) is a federal insurance fund backed by the full faith and credit of the United States government.

 

Questions? Please contact your local branch during regular business hours.

 

LOCATIONPHONEDRIVE-UP HOURSCONTACT US BY PHONE
Fort Dodge (Main Office)
2012 1st Ave S
Fort Dodge, IA 50501
(515) 955-5524Mon - Thurs: 7:30 AM - 5:30 PM
Fri: 7:30 AM - 6:00 PM
Mon - Fri: 9:00 AM - 5:00 PM
Algona
403 E Call St
Algona, IA 50511
(515) 295-7121Mon - Fri: 8:00 AM - 5:30 PMMon - Fri: 9:00 AM - 5:00 PM
Belmond
700 Luicks Ln
PO Box 303
Belmond, IA 50421
(641) 444-3388N/A Mon - Wed, Fri: 8:30 AM - 4:30 PM
Thurs: 8:30 AM - 5:30 PM
Estherville
2 N 2nd St
Estherville, IA 51334
(712) 362-7751Mon - Fri: 8:30 AM - 5:00 PMMon - Fri: 8:30 AM - 5:00 PM
Hy-Vee (Fort Dodge)
115 S 29th St
Fort Dodge, IA 50501
(515) 955-5524N/ATemporarily closed.
Please contact Main Office.
Lake Mills
106 S Mill St
Lake Mills, IA 50450
(641) 592-0900N/A Mon - Wed, Fri: 8:30 AM - 4:30 PM
Thurs: 8:30 AM - 5:30 PM
Spirit Lake
1805 18th St
Spirit Lake, IA 51360
(712) 336-1095N/A Mon - Fri: 8:30 AM - 5:00 PM
Storm Lake
609 Flindt Dr
Storm Lake, IA 50588
(712) 732-5400Mon - Thurs: 8:30 AM - 5:00 PM
Fri: 8:30 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM
Mon - Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM