Hy-Vee Temporary Office Hours

The office hours of our Hy-Vee branch have temporarily changed as of Wednesday, January 5, 2022. At this time, appointments will be required for account work and loans. To make an appointment, please call us at (515) 955-7787 during the hours listed below. We apologize for the inconvenience and thank you in advance for your patience and understanding!

Monday – Friday: 12 – 8 PM

Saturday: 9 AM – 2 PM

Sunday: 10 AM – 2 PM


Citizens also offers a number of other convenient alternate banking options, including:

  • Visiting our Main Office at 2012 1st Avenue South, Fort Dodge – Click here for hours
  • Night Deposit conveniently located in Hy-Vee’s east entryway
  • ATMs – Click here to find surcharge-free ATM locations nationwide
  • Online Banking* or Mobile Banking App* – You can transfer funds, pay bills, deposit checks via mobile phone and more
  • Personal Automated Teller (PAT)* – Call PAT at (800)-441-3228 to make balance inquiries, transfer funds, make loan payments and more