Our Mobile Banking App is available to download for FREE on the App Store or on Google Play! Simply log in to get an at-a-glance view of your balances. From here, you can review transactions, transfer money, send payments, pay a bill, make a deposit, view our branch locations and hours and more–all from your smartphone or tablet!
Note: you must be enrolled in Online Banking to use our Mobile Banking App.
Mobile Check Deposit
Need to make a deposit while on the go? Now you can deposit checks electronically by simply snapping a photo of the check using our Mobile Banking App! Deposits are quick, convenient and secure. Mobile Check Deposit is available to members via the free Mobile Banking App, but you must contact Citizens to enroll in this feature. Call us at (515) 955-5524 to be enrolled today.
- Mobile check deposit is free to use.
- Citizens reserves the right to revoke mobile deposit at any time.
- Mobile deposit limit is $5,000/check and $5,000/daily.
- Checks can only deposited into a checking account.
- Checks must be submitted before 3:30 PM to be credited the next business day. Mobile deposits are not processed on weekends or holidays.
- The following types of checks are not accepted:
- Checks with computer generated endorsements
- Checks made payable to yourself from yourself
- Checks from a joint owner made payable to a primary owner or payable to themselves
To endorse checks accurately*, please sign your name as the payee and check the box that says “CHECK HERE FOR MOBILE DEPOSIT”.
OR, if it does not have the option to check the box, please sign your name as the payee and include the words “For Mobile Deposit to Citizens” on the check.
*Without proper endorsement, we reserve the right to reject a check for deposit. Checks payable to you and from you are not accepted. All funds are not immediately available.
Mobile Bill Pay
Whether you’re traveling, out of town or simply away from your computer, making and managing payments using your smartphone is easy, secure and convenient with Bill Pay on our mobile banking app!
Popmoney is an easy, fast and secure online personal payment service that lets you send, request and receive money directly from your checking account.