Make a Loan Payment

Click here to make an online loan paymentCitizens offers a number of different options for members and customers to make loan payments.


Credit Card/Debit Card Payment Options

The following payment options include a fee. Maximum payment amount of $1,500.

  • Pay by automated phone system: $5*
    • To make a loan payment by phone, please call (866) 314-7254 
    • First time users: Please contact our Loan Department at (515) 955-5524 to obtain your loan draft ID for the loan you are paying
  • Payment via website: $5* 
  • Personal assistance: $10

*These options are available 24/7. Note: Payments by phone or online may take 2-4 days to process.


Free Payment Options