Make a Loan Payment

Click here to make an online loan paymentCitizens offers a number of different options for members and customers to make loan payments.

First time users: Please contact our Loan Department at (515) 955-5524 to obtain your loan draft ID for the loan you are paying via our Online Payment Portal.

 

Automatic Payments

Cost: Free
Skip the hassle of remembering to pay your bill by signing up for recurring automatic payments. Download and complete the Authorization for Automatic Payment Form and return to us via mail.

 

Payment Via Mail

Cost: Free (+ postage)
Send your payment via mail to our Main Office:

Citizens Community Credit Union
2012 1st Avenue South
Fort Dodge, IA 50501

 

In-Branch Payments

Cost: Free
Payments can be dropped off at any of our eight convenient locations during regular business hours.

 

Phone – Transfer Funds*

Cost: Free
Call Citizens at (515) 955-5524 to transfer funds from an existing Citizens checking or savings account.

 

Online Banking – Transfer Funds*

Cost: Free
Log in to Online Banking to transfer funds from an existing Citizens checking or savings account.

 

Online Payment Portal

Cost: $5.00 Convenience Fee
Click here to make an online loan payment using a credit or debit card or with your routing/account number from another financial institution. Available 24/7. Note: you will need your Loan Draft ID # before registering to make payments via our online portal.

 

Phone Payment – Automated System

Cost: $5.00 Convenience Fee
Call (866) 314-7254 to make a phone payment via our automated phone system. Available 24/7.  Note: you will need your Loan Draft ID #** before registering to make payments via the automated phone system.

 

Phone Payment – Personal Assistance

Cost: $10.00 Convenience Fee
Call (515) 955-5524, ext. 7709 to make a phone payment with personal assistance. Please state that you are calling to make the $10 phone payment. Available Monday through Friday from 9 AM to 5 PM.

 

*Option only available for making payment with a Citizens Community Credit Union checking or savings account.

 

Mortgage PaymentsMake A Mortgage Payment

To make a mortgage payment, please click here.